Turn Times

Transaction Type Initial Disclosure Loan Set Up and UW Condition Review Initial CD (Unbalanced) Initial CD (Balanced)* Closing Documents*
Purchase / Priority Path Refi. 0-1 days 1-2 days 0-1 days 0-1 days 1-2 days 1-2 days
Refinance 2-3 days

*Contigent on Settlement Agent and Broker approving final fees

Last updated March 28, 2023

General Notes

  • Requests received after 5 PM ET are considered received the following business day
  • The business day following receipt represents the first day of stated turn time

New Submission Underwriting Review

  • Jumbo loans, multiple files for same borrower or other complex qualification factors may increase underwriting turn times

Closing / Funding

  • Closer will be assigned and settlement agent contacted within one business day of Closing Document Request
  • Closing Doc. completion and delivery are dependent on Broker and Settlement Agent engagement and approval of final fees
  • Signing appointments inside stated turn times should remain flexible
  • Purchase wires are released the day prior to disbursement date (when possible)
  • Refinance wires are released the day of disbursement. Executed docs must be received by 2PM ET for same day wire.

Timeline Example 1
Doc Order Request received Monday at 1:00 PM ET with a two-day turn time. Closer to be assigned on Tuesday. Closing Docs. scheduled to be delivered by end of business Wednesday provided settlement agent has engaged and fully collaborated.

Sunday
Monday

Doc Order submitted at 1:00 PM ET

Tuesday
Day 1

Timeline starts

Wednesday
Day 2

Documents delivered by EOD

Thursday
Friday
Saturday

Timeline Example 2
Condition review request received Monday at 6:00 PM ET (post cutoff) with one-day turn time. Tuesday is considered day of receipt, Wednesday is day one of turn time and the deadline for work to be completed.

Sunday
Monday

Doc Order submitted at 6:00 PM ET

Tuesday
Wednesday
Day 1

Documents delivered by EOD

Thursday
Friday
Saturday