What is Pennymac TPO Loan Updates Mobile Messaging?

Pennymac TPO Loan Updates Mobile Messages are SMS messages sent to those who have opted-in to receive text messages from Pennymac TPO, including important alerts and notifications regarding loan status updates.

How do I sign up for Pennymac TPO Loan Updates Mobile Messages?

Get started with Pennymac TPO Loan Updates Mobile Messages by texting LOAN to 42126 or via the web at https://cloud.em.tpo.pennymac.com/loan-updates. By signing up, you consent to receive messages from Pennymac TPO Loan Updates. Message frequency varies.

Is it free?

Pennymac TPO Loan Updates Mobile Messages is a complimentary service provided by Pennymac TPO. Depending on your messaging plan and carrier, message and data rates may apply.

How do I stop receiving messages?

If you wish to stop receiving text messages from us, you may unsubscribe by texting the word STOP to 42126 or by contacting your Pennymac Account Executive. Once your mobile number is removed from our system, you will receive a final confirmation message and no further messages will be sent to your cell phone or mobile device.

I opted out, now I want back in. How do I do that?

You can start receiving messages from Pennymac TPO Loan Updates again by texting LOAN to 42126.

What if I want more information on other topics?

Call (833) 769-3710 for more information or contact your Pennymac Account Executive.

Commands:

LOAN:

Texting LOAN to 42126 will opt in to Pennymac TPO Loan Updates.

Pennymac Loan Updates: Reply YES to 42126 to opt in. Msg freq. Varies. Reply HELP for help, STOP to end. Msg&Data Rates May Apply.

STOP:

Texting STOP at any time to 42126 will prevent you from receiving any future Pennymac Loan Updates Mobile Messages.

You have opted out and will receive no further text messages from Pennymac Loan Updates. For more info, email tpo.web.support@pennymac.com

HELP:

Texting HELP at any time to 42126 will return a message such as the following:

Pennymac Loan Updates: For more info, email tpo.web.support@pennymac.com. Msg frq varies. Reply STOP to end. Msg&Data Rates May Apply

Does my mobile carrier participate?

Pennymac Mobile Messaging works with all major U.S. carriers, including: AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost, Alltel, U.S. Cellular, Cellular One, MetroPCS, InterOp, Cellular Com, C Spire Wireless, Cricket, Virgin Mobile.

Carriers are not liable for delayed or undelivered messages. T-Mobile® is not liable for delayed or undelivered messages.

How are messages sent?

We may use autodialer or non-autodialer technology to send the text messages described above to the mobile phone number provided when you opt in.

Privacy Policy

Pennymac respects your right to privacy. For more information, review Pennymac’s Privacy Policy.

Additional Terms

By texting the five-digit U.S. short code: 42126 you acknowledge and agree to the terms and conditions provided in this policy and fully and unconditionally authorize Pennymac and its service providers to respond to your mobile device or cell phone, even if your telephone number is listed on any federal, state or corporate do-not-call registry.

Pennymac Mobile Messages is an automated loan alert service and is not intended to be construed against Pennymac as an interest rate lock, an unconditional loan commitment, an unconditional loan approval, unconditional qualification, or any other unconditional offer or agreement to lend. Furthermore, Pennymac disclaims any and all responsibility, including responsibility based on negligence or negligent misstatement, for the accuracy, completeness, or reliability of data or information contained in or furnished through Pennymac Mobile Messages and makes no warranties, express or implied, with respect to such data or information.

Do not use Pennymac Mobile Messages to communicate time-sensitive instructions or official company matters. Urgent matters should be communicated directly with the person of concern via telephone and then confirmed in writing with the appropriate person.

Pennymac reserves the right to block any mobile telephone number it deems inappropriate and to disable Pennymac Mobile Messages without notice.

By using this service, you agree that the terms stated herein shall apply to you and are incorporated by reference into any communication, and that any disputes pertaining to this service shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. You agree that any action at law or in equity arising out of your use of Pennymac Loan Services Mobile Messages or relating to these terms and conditions may only be filed only in the state or federal courts located in California. Consent to these terms is not required as a condition to purchase a good/service.